Conditions of Use

The Shire of Dardanup Library Services is committed to providing library users with a high standard of customer access to our library facilities, collections, and programs.

The below provides a guideline for acceptable use of the library service. Full details of this policy can be made available upon request:

Access to services

  • Customers must produce a library card or I.D. at all times in order to borrow;
  • It is important to report a lost or stolen library card immediately so that you are not charged for any items that may be borrowed by an unauthorised person;
  • Please notify library staff if your address, phone number or other contact details change;
  • Please return all loaned items on or before the due date (3 week lending period);

Property

  • Borrowers are responsible for any items borrowed on their card for the duration of the loan period;
  • If an item is damaged or lost while on loan, the borrower will be charged for the replacement cost of that item plus an invoicing fee;

Children and Parents

  • Complete the membership form for your child and sign it;
  • Parents or guardians are responsible or all items borrowed on their children’s cards;
  • All children aged 12 and under must be supervised by a parent or guardian. Shire of Dardanup Libraries are not responsible for the supervision of children on library premises.

Responsiblity and restrictions

  • Any person attending the Shire of Dardanup Libraries must behave in a responsible and considerate manner. Persons behaving in an inappropriate or disorderly manner will be asked to leave the premises.
  • Temporary borrowing restrictions will be applied to any library member who retains library materials excessively past their due date, or seriously misuses the libraries.
  • Customers are responsible for abiding by all copyright, censorship and other relevant laws and legislation when accessing, photocopying and borrowing library items.

Tell us how we did!

Have you visited or used Shire of Dardanup Library Services recently?

We would love to learn more about your experience. Read More →

Library Closed for Easter

Shire of Dardanup Library Services will be closed

Good Friday, 15 April and re-opening Easter Tuesday, 19 April.

We wish everyone a happy and safe holiday!

ServiceWA – What you will need

The process for logging in and setting up your ServiceWA profile can be complicated so to ensure we can have you up and running as quickly and smoothly as possible please read the information below:

Apps you will need:

Please install the following apps on your device (if you able to do so)

What you will need to bring:

The process for logging into the ServiceWA app requires authentification with MyGov and Medicare. Please bring:

Identification:

  • Driver’s Licence
  • Medicare Card

Usernames and Passwords:

  • MyGov (Visit my.gov.au to create an account)
  • Personal email
  • Apple ID (iPhone users)

Additionally, to verify your Medicare information you may also be asked to provide the BSB and Account number of the bank account you have your Medicare payments returned to.

Additional tips:

As we work through our list of people needing assistance, we’ve discovered some regular problems that people are having so thought we’d share!

👉 Android users must have Chrome set as their default bowser (change in settings).

👉 Android phones need to be version 10 or higher, Apple iPhones need to be iOS 14 or higher.

👉 MyGov and MyGovID are not the same thing. MyGov is accessed on an internet browser as it is a website, MyGovID is an app used to verify your identity.

For further assistance please visit the support page on the WA government website.

If you are unsure about any of the above, please contact us to discuss.

Get Help with ServiceWA Today

With the expansion of State wide proof of vaccination requirements from 31 January it is important that community members have easy access to their COVID-19 vaccination certificates.

The ServicesWA phone app has been set up just for this. But where do you start? What do you need to use it for? How can you access the information you need? Shire of Dardanup Library Services is here to help you with our ServiceWA Today workshops.

Learn how to download and show proof of vaccination, check in, and prepare for interstate travel all through the one app.

Sessions are held every week:

NOW AVAILABLE: ServiceWA 1-to-1 assistance

Our ServiceWA program has been so popular, we have now included daily bookings for 1-to1 assistance directly from one of our experienced library officers. Simply contact us and we can organise a time that is convenient for you.

The process for logging into the ServiceWA app requires authentification with MyGov and Medicare. Please visit ServiceWA – What you will need for the full list of documents you will require.

If you are unsure about any of the above, please contact us to discuss. Book your place now!